When Receiving Your Product
Before signing the cargo report, check whether there is any damage or problem in the box of your product. If for any reason there is damage or deficiency, or if there is an opening in the tape of the parcel, return your box to the cargo officer without signing any documents related to the delivery, with a request to keep a record. In case of receipt of products with a damaged box or allegedly missing content, we are not responsible for the damage or lack of products inside. Please report this situation as soon as possible in writing to us.
Our Customer Service
For all your questions about your orders and to get information about the products, you can contact us by filling out our contact form.