Order & tracking
Need a status or tracking update? Check the order and dispatch emails first. If information is missing, contact us with the order number.
Help Center
Find the right help quickly
Choose the topic that matches your question. For an existing order, have the order number ready.
Delivery in the UAE
The product page shows whether an item can be ordered for the UAE. Available services, costs and the estimate for your address appear at checkout.
Choose a product
Compare format, pack size, age guidance, ingredients and directions using the collections and guides.
HHS A1
Compare New Formula, ingredients, directions, the 30-capsule single box and the 3-pack with 90 capsules in total.
Return & withdrawal
Read the current information before arranging a return, then contact us with the order number and product condition.
Another question
Support is available in the UAE, English and Arabic.
Orders & shipping
Do you ship internationally?
Delivery availability depends on the selected destination. Available services, costs and any estimate are shown at checkout.
How long will it take to receive my order?
Available delivery services and the current estimate are shown at checkout for the delivery address. Carrier, customs or remote-area delays can add time.
Do you offer free shipping?
If a free-delivery offer applies to the selected order and destination, it is shown at checkout.
When will my order be dispatched?
Processing and dispatch information is provided with the order and tracking updates when available. Contact Eterik with the order number if you need help.
I did not receive my tracking number. What should I do?
Check your spam folder first. If the tracking message is missing, contact us and include your order number.
What payment methods do you accept?
Available payment methods depend on the destination, currency and device and are shown at checkout.
Exchange & return
What is your return policy?
Read the current returns policy before ordering. If an item arrives damaged or incorrect, contact Eterik promptly with the order number and photos where appropriate.
Can I change my order after placing it?
Contact Eterik promptly with the order number. A change may not be possible after processing or dispatch has started.
Can I cancel my order?
Contact Eterik promptly with the order number. Cancellation depends on the order’s current processing status.
Do you offer refunds?
Refund eligibility is assessed under the current returns policy and the circumstances of the order.
Product questions
What is Argivit Focus Tablet and how is it used?
Argivit Focus is a Turkish food supplement with L-Arginine, phosphatidylserine, vitamins and minerals. Check the current label for age and dosage; it is not a medicine and does not guarantee an individual result.
How do I use Argivit tablets?
For the current Argivit Focus Tablet: take 1 tablet daily after a meal with water, unless your label states otherwise. Do not exceed the recommended dose.
How do I use Argivit syrup?
Dosage varies by product and age. For the current Focus syrup: 5 ml daily for ages 4–10 and 10 ml daily for ages 11+ and adults, after a meal. Shake and follow the label.
How long before I notice results?
There is no fixed timeline or guaranteed result for a food supplement. Experience varies with diet, age, health and consistent use.
Are the products safe to use?
Follow the age, dose and warnings on the package. Seek professional advice for pregnancy, breastfeeding, health conditions, medication or a child with specific needs.
Can I take Argivit with other vitamins or medicines?
Compare labels to avoid duplicating nutrients. If you take medication or have a health condition, ask a doctor or pharmacist before combining products.
What is the price of Argivit Focus products?
The current product price and currency are shown for the selected destination. Any applicable discount is displayed on the product page or at checkout.
Where can I find more information about an Argivit product?
Each product page includes packaging-based ingredients, usage and safety information. For personal or medical questions, consult a healthcare professional.
Still have questions? Contact us.
